Shipping and Carriers
To ensure reliable, fast, and fully traceable deliveries, our shipping service relies on a carefully selected network of national and international carriers.
The most suitable carrier is chosen based on the destination, the weight and volume of the parcel, and the required delivery timeframe.
Carriers used
- DHL Express: Ideal for fast international shipments, with advanced tracking services.
- UPS: A reliable solution for both domestic and international deliveries, including complex routes.
- FedEx: Well suited for international shipping and express deliveries.
- GLS: Specialized in domestic and European shipments.
- Poste Italiane / SDA: Mainly used for shipments within Italy.
Average delivery times
- Italy: 1–3 business days.
- Europe: 2–5 business days.
- Non-EU countries: 3–7 business days, excluding potential customs delays.
The delivery times indicated above are average estimates and may vary depending on the destination, the time of year, public holidays, or customs inspections.
Shipment tracking
All shipments are generally provided with a tracking number, allowing customers to monitor the delivery status at every stage of the shipping process.
Shipping costs
Shipping costs are calculated at checkout and may vary depending on the destination, the selected delivery method, and the size or weight of the order.
Important notes
Any delays caused by force majeure events, adverse weather conditions, or customs inspections cannot be attributed to the seller.